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レポート概要
| ※当調査レポートでは、顧客分析アプリケーションの世界市場について調査・分析し、顧客分析アプリケーションの世界市場規模、市場動向、主要企業別マーケットシェア、主要地域別市場規模、企業プロフィールなどの情報をまとめました。また、セグメント分析では、種類別（顧客行動分析、顧客行動予測）、用途別（小売、BFSI、通信およびIT、ヘルスケア、製造、その他）、地域別（北米、ヨーロッパ、中国、日本国内、東南アジア、インド、中南米）に区分して市場規模を算出しました。 ・レポートの概要 ・世界の顧客分析アプリケーション市場動向 ・主要企業別マーケットシェア ・顧客分析アプリケーションの種類別市場規模2014-2019 （顧客行動分析、顧客行動予測） ・顧客分析アプリケーションの用途別市場規模2014-2019 （小売、BFSI、通信およびIT、ヘルスケア、製造、その他） ・顧客分析アプリケーションの北米市場：主要企業・種類別/用途別市場規模 ・顧客分析アプリケーションのヨーロッパ市場：主要企業・種類別/用途別市場規模 ・顧客分析アプリケーションの中国市場：主要企業・種類別/用途別市場規模 ・顧客分析アプリケーションの日本国内市場：主要企業・種類別/用途別市場規模 ・顧客分析アプリケーションの東南アジア市場：主要企業・種類別/用途別市場規模 ・顧客分析アプリケーションのインド市場：主要企業・種類別/用途別市場規模 ・顧客分析アプリケーションの中南米市場：主要企業・種類別/用途別市場規模 ・主要企業のプロフィール （Adobe Inc.、IBM Corp.、Oracle Corp.、Salesforce.com Inc.、SAS Institute Inc.） ・顧客分析アプリケーションの市場規模予測2019-2025 （種類別、用途別、地域別市場予測） ・アナリストの観点・結論 ... |
Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. Market vendors are increasingly incorporating AI technology to enhance productivity and the ability to provide fast and accurate results of their products. The high automation, personalization, and speed offered by AI-powered customer analytics applications allow customers to analyze customer data and improve customer experiences. AI compiles data from multiple sources to predict customer’s preferred actions and accordingly provide the required services to the customers. It also tracks, analyzes, and predicts customer behavior to develop prediction models. This will enable enterprises to conduct targeted marketing campaigns and provide personalized product offerings to targeted customers. Moreover, AI-powered customer analytics applications increase the speed of internal processes and operations.
In 2018, the global Customer Analytics Applications market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.
This report focuses on the global Customer Analytics Applications status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Customer Analytics Applications development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study
Adobe Inc.
IBM Corp.
Oracle Corp.
Salesforce.com Inc.
SAS Institute Inc.
…
Market segment by Type, the product can be split into
Customer Behavior Analysis
Customer Behavior Forecast
Market segment by Application, split into
Retail
BFSI
Telecom and IT
Healthcare
Manufacturing
Other
Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global Customer Analytics Applications status, future forecast, growth opportunity, key market and key players.
To present the Customer Analytics Applications development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of Customer Analytics Applications are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Customer Analytics Applications Market Size Growth Rate by Type (2014-2025)
1.4.2 Customer Behavior Analysis
1.4.3 Customer Behavior Forecast
1.5 Market by Application
1.5.1 Global Customer Analytics Applications Market Share by Application (2019-2025)
1.5.2 Retail
1.5.3 BFSI
1.5.4 Telecom and IT
1.5.5 Healthcare
1.5.6 Manufacturing
1.5.7 Other
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Customer Analytics Applications Market Size
2.2 Customer Analytics Applications Growth Trends by Regions
2.2.1 Customer Analytics Applications Market Size by Regions (2019-2025)
2.2.2 Customer Analytics Applications Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis
3 Market Share by Key Players
3.1 Customer Analytics Applications Market Size by by Players
3.1.1 Global Customer Analytics Applications Revenue by by Players (2014-2019)
3.1.2 Global Customer Analytics Applications Revenue Market Share by by Players (2014-2019)
3.1.3 Global Customer Analytics Applications Market Concentration Ratio (CR5 and HHI)
3.2 Customer Analytics Applications Key Players Head office and Area Served
3.3 Key Players Customer Analytics Applications Product/Solution/Service
3.4 Date of Enter into Customer Analytics Applications Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Customer Analytics Applications Market Size by Type (2014-2019)
4.2 Global Customer Analytics Applications Market Size by Application (2014-2019)
5 North America
5.1 North America Customer Analytics Applications Market Size (2014-2019)
5.2 Customer Analytics Applications Key Players in North America
5.3 North America Customer Analytics Applications Market Size by Type
5.4 North America Customer Analytics Applications Market Size by Application
6 Europe
6.1 Europe Customer Analytics Applications Market Size (2014-2019)
6.2 Customer Analytics Applications Key Players in Europe
6.3 Europe Customer Analytics Applications Market Size by Type
6.4 Europe Customer Analytics Applications Market Size by Application
7 China
7.1 China Customer Analytics Applications Market Size (2014-2019)
7.2 Customer Analytics Applications Key Players in China
7.3 China Customer Analytics Applications Market Size by Type
7.4 China Customer Analytics Applications Market Size by Application
8 Japan
8.1 Japan Customer Analytics Applications Market Size (2014-2019)
8.2 Customer Analytics Applications Key Players in Japan
8.3 Japan Customer Analytics Applications Market Size by Type
8.4 Japan Customer Analytics Applications Market Size by Application
9 Southeast Asia
9.1 Southeast Asia Customer Analytics Applications Market Size (2014-2019)
9.2 Customer Analytics Applications Key Players in Southeast Asia
9.3 Southeast Asia Customer Analytics Applications Market Size by Type
9.4 Southeast Asia Customer Analytics Applications Market Size by Application
10 India
10.1 India Customer Analytics Applications Market Size (2014-2019)
10.2 Customer Analytics Applications Key Players in India
10.3 India Customer Analytics Applications Market Size by Type
10.4 India Customer Analytics Applications Market Size by Application
11 Central & South America
11.1 Central & South America Customer Analytics Applications Market Size (2014-2019)
11.2 Customer Analytics Applications Key Players in Central & South America
11.3 Central & South America Customer Analytics Applications Market Size by Type
11.4 Central & South America Customer Analytics Applications Market Size by Application
12 International Players Profiles
12.1 Adobe Inc.
12.1.1 Adobe Inc. Company Details
12.1.2 Company Description and Business Overview
12.1.3 Customer Analytics Applications Introduction
12.1.4 Adobe Inc. Revenue in Customer Analytics Applications Business (2014-2019))
12.1.5 Adobe Inc. Recent Development
12.2 IBM Corp.
12.2.1 IBM Corp. Company Details
12.2.2 Company Description and Business Overview
12.2.3 Customer Analytics Applications Introduction
12.2.4 IBM Corp. Revenue in Customer Analytics Applications Business (2014-2019)
12.2.5 IBM Corp. Recent Development
12.3 Oracle Corp.
12.3.1 Oracle Corp. Company Details
12.3.2 Company Description and Business Overview
12.3.3 Customer Analytics Applications Introduction
12.3.4 Oracle Corp. Revenue in Customer Analytics Applications Business (2014-2019)
12.3.5 Oracle Corp. Recent Development
12.4 Salesforce.com Inc.
12.4.1 Salesforce.com Inc. Company Details
12.4.2 Company Description and Business Overview
12.4.3 Customer Analytics Applications Introduction
12.4.4 Salesforce.com Inc. Revenue in Customer Analytics Applications Business (2014-2019)
12.4.5 Salesforce.com Inc. Recent Development
12.5 SAS Institute Inc.
12.5.1 SAS Institute Inc. Company Details
12.5.2 Company Description and Business Overview
12.5.3 Customer Analytics Applications Introduction
12.5.4 SAS Institute Inc. Revenue in Customer Analytics Applications Business (2014-2019)
12.5.5 SAS Institute Inc. Recent Development
13 Market Forecast 2019-2025
13.1 Market Size Forecast by Product (2019-2025)
13.2 Market Size Forecast by Application (2019-2025)
13.3 Market Size Forecast by Regions
13.4 North America
13.5 Europe
13.6 China
13.7 Japan
13.8 Southeast Asia
13.9 India
13.10 Central & South America
14 Analyst’s Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
15.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details
Table Customer Analytics Applications Key Market Segments
Table Key Players Customer Analytics Applications Covered
Table Global Customer Analytics Applications Market Size Growth Rate by Type 2018-2025 (Million US$)
Figuer Customer Behavior Analysis Figures
Table Key Players of Customer Behavior Analysis
Figuer Customer Behavior Forecast Figures
Table Key Players of Customer Behavior Forecast
Table Global Customer Analytics Applications Market Size Growth by Application 2019-2025 (Million US$)
Figure Global Customer Analytics Applications Market Share by Application in 2018 & 2025
Figure Retail Case Studies
Figure BFSI Case Studies
Figure Telecom and IT Case Studies
Figure Healthcare Case Studies
Figure Manufacturing Case Studies
Figure Other Case Studies
Figure Customer Analytics Applications Report Years Considered
Figure Global Customer Analytics Applications Market Size and Growth Rate 2014-2025 (Million US$)
Table Global Customer Analytics Applications Market Size by Regions 2019-2025 (Million US$)
Table Global Customer Analytics Applications Market Size by Regions 2019-2025 (Million US$)
Table Global Customer Analytics Applications Market Share by Regions 2014-2019
Figure Global Customer Analytics Applications Market Share by Regions 2014-2019
Figure Global Customer Analytics Applications Market Share by Regions in 2018
Table Market Top Trends
Table Key Drivers: Impact Analysis (2019-2025)
Table Key Challenges
Figure PORTER'S FIVE FORCES ANALYSIS
Table Global Customer Analytics Applications Revenue by by Players (2014-2019) (Million US$)
Table Global Customer Analytics Applications Market Share by by Players (2014-2019)
Figure Global Customer Analytics Applications Market Share by by Players in 2018
Table Global Customer Analytics Applications by Players Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Customer Analytics Applications Product/Solution/Service
Table Date of Enter into Customer Analytics Applications Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Customer Analytics Applications Market Size by Type (2014-2019) (Million US$)
Table Global Customer Analytics Applications Market Size Share by Type (2014-2019)
Figure Global Customer Analytics Applications Market Size Market Share by Type (2014-2019)
Table Global Customer Analytics Applications Market Size by Application (2014-2019) (Million US$)
Table Global Customer Analytics Applications Market Size Share by Application (2014-2019)
Figure Global Customer Analytics Applications Market Size Market Share by Application (2014-2019)
Figure Global Customer Analytics Applications Revenue Market Share by Application in 2018
Figure North America Customer Analytics Applications Market Size 2014-2019 (Million US$)
Table North America Key Players Customer Analytics Applications Revenue (2018-2019) (Million US$)
Table North America Key Players Customer Analytics Applications Market Share (2018-2019)
Table North America Customer Analytics Applications Market Size by Type 2014-2019 (Million US$)
Table North America Customer Analytics Applications Market Share by Type 2014-2019
Table North America Customer Analytics Applications Market Size by Application 2014-2019 (Million US$)
Table North America Customer Analytics Applications Market Share by Application 2014-2019
Figure Europe Customer Analytics Applications Market Size 2014-2019 (Million US$)
Table Europe Key Players Customer Analytics Applications Revenue (2018-2019) (Million US$)
Table Europe Key Players Customer Analytics Applications Market Share (2018-2019)
Table Europe Customer Analytics Applications Market Size by Type 2014-2019 (Million US$)
Table Europe Customer Analytics Applications Market Share by Type 2014-2019
Table Europe Customer Analytics Applications Market Size by Application 2014-2019 (Million US$)
Table Europe Customer Analytics Applications Market Share by Application 2014-2019
Figure China Customer Analytics Applications Market Size 2014-2019 (Million US$)
Table China Key Players Customer Analytics Applications Revenue (2018-2019) (Million US$)
Table China Key Players Customer Analytics Applications Market Share (2018-2019)
Table China Customer Analytics Applications Market Size by Type 2014-2019 (Million US$)
Table China Customer Analytics Applications Market Share by Type 2014-2019
Table China Customer Analytics Applications Market Size by Application 2014-2019 (Million US$)
Table China Customer Analytics Applications Market Share by Application 2014-2019
Figure Japan Customer Analytics Applications Market Size 2014-2019 (Million US$)
Table Japan Key Players Customer Analytics Applications Revenue (2018-2019) (Million US$)
Table Japan Key Players Customer Analytics Applications Market Share (2018-2019)
Table Japan Customer Analytics Applications Market Size by Type 2014-2019 (Million US$)
Table Japan Customer Analytics Applications Market Share by Type 2014-2019
Table Japan Customer Analytics Applications Market Size by Application 2014-2019 (Million US$)
Table Japan Customer Analytics Applications Market Share by Application 2014-2019
Figure Southeast Asia Customer Analytics Applications Market Size 2014-2019 (Million US$)
Table Southeast Asia Key Players Customer Analytics Applications Revenue (2018-2019) (Million US$)
Table Southeast Asia Key Players Customer Analytics Applications Market Share (2018-2019)
Table Southeast Asia Customer Analytics Applications Market Size by Type 2014-2019 (Million US$)
Table Southeast Asia Customer Analytics Applications Market Share by Type 2014-2019
Table Southeast Asia Customer Analytics Applications Market Size by Application 2014-2019 (Million US$)
Table Southeast Asia Customer Analytics Applications Market Share by Application 2014-2019
Figure India Customer Analytics Applications Market Size 2014-2019 (Million US$)
Table India Key Players Customer Analytics Applications Revenue (2018-2019) (Million US$)
Table India Key Players Customer Analytics Applications Market Share (2018-2019)
Table India Customer Analytics Applications Market Size by Type 2014-2019 (Million US$)
Table India Customer Analytics Applications Market Share by Type 2014-2019
Table India Customer Analytics Applications Market Size by Application 2014-2019 (Million US$)
Table India Customer Analytics Applications Market Share by Application 2014-2019
Figure Central & South America Customer Analytics Applications Market Size 2014-2019 (Million US$)
Table Central & South America Key Players Customer Analytics Applications Revenue (2018-2019) (Million US$)
Table Central & South America Key Players Customer Analytics Applications Market Share (2018-2019)
Table Central & South America Customer Analytics Applications Market Size by Type 2014-2019 (Million US$)
Table Central & South America Customer Analytics Applications Market Share by Type 2014-2019
Table Central & South America Customer Analytics Applications Market Size by Application 2014-2019 (Million US$)
Table Central & South America Customer Analytics Applications Market Share by Application 2014-2019
Table Adobe Inc. Company Details
Table Adobe Inc. Revenue in Customer Analytics Applications Business 2014-2019 (Million US$)
Figure Adobe Inc. Revenue Growth Rate in Customer Analytics Applications Business (2014-2019)
Table Adobe Inc. Recent Development
Table IBM Corp. Company Details
Table IBM Corp. Revenue in Customer Analytics Applications Business 2014-2019 (Million US$)
Figure IBM Corp. Revenue Growth Rate in Customer Analytics Applications Business (2014-2019)
Table IBM Corp. Recent Development
Table Oracle Corp. Company Details
Table Oracle Corp. Revenue in Customer Analytics Applications Business 2014-2019 (Million US$)
Figure Oracle Corp. Revenue Growth Rate in Customer Analytics Applications Business (2014-2019)
Table Oracle Corp. Recent Development
Table Salesforce.com Inc. Company Details
Table Salesforce.com Inc. Revenue in Customer Analytics Applications Business 2014-2019 (Million US$)
Figure Salesforce.com Inc. Revenue Growth Rate in Customer Analytics Applications Business (2014-2019)
Table Salesforce.com Inc. Recent Development
Table SAS Institute Inc. Company Details
Table SAS Institute Inc. Revenue in Customer Analytics Applications Business 2014-2019 (Million US$)
Figure SAS Institute Inc. Revenue Growth Rate in Customer Analytics Applications Business (2014-2019)
Table SAS Institute Inc. Recent Development
Table Global Customer Analytics Applications Market Size by Regions (Million US$) 2019-2025
Figure Global Customer Analytics Applications Market Size Share by Regions (2019-2025)
Figure Global Customer Analytics Applications Market Size Share by Regions in 2025
Figure North America Customer Analytics Applications Market Size Forecast (2019-2025)(Million USD)
Figure Europe Customer Analytics Applications Market Size Forecast (2019-2025)(Million USD)
Figure China Customer Analytics Applications Market Size Forecast (2019-2025)(Million USD)
Figure Japan Customer Analytics Applications Market Size Forecast (2019-2025)(Million USD)
Figure Southeast Asia Customer Analytics Applications Market Size Forecast (2019-2025)(Million USD)
Figure India Customer Analytics Applications Market Size Forecast (2019-2025)(Million USD)
Figure Central & South America Customer Analytics Applications Market Size Forecast (2019-2025)(Million USD)
Table Global Customer Analytics Applications Market Size by Product (2019-2025) (Million US$)
Figure Global Customer Analytics Applications Market Size by Product (2019-2025)
Figure Global Customer Analytics Applications Market Size by Product in 2025
Table Global Customer Analytics Applications Market Size by Application (2019-2025) (Million US$)
Figure Global Customer Analytics Applications Market Size by Application (2019-2025)
Figure Global Customer Analytics Applications Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
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